Professional Profile
Senior Programme Manager and PMO Director with a 25+ year track record of delivering complex, high-stakes programmes across financial services, the NHS, central government, and consulting. Proven expertise in programme and portfolio management, PMO setup and leadership, programme recovery, change management, and benefits realisation — across both Agile and Waterfall environments.
Recently led major NHS cloud migrations, M365/Azure transformations, cyber security programmes, and large-scale systems builds for UK government bodies. Trusted to take on the toughest engagements — those with ambiguity, political sensitivity, or delivery risk — and stabilise them, rebuild stakeholder confidence, and drive results. Known for a calm, pragmatic style, strong RAID discipline, and the ability to align teams, suppliers, and senior stakeholders around a clear plan.
Core Competencies
Delivery & Governance
Technology
Sectors
Leadership & Stakeholder
Methodology
Career History
Programme Manager · Trustmarque
Aug 2022 – Present · Remote
- Delivered two Azure tenant-to-tenant migrations for NHS Connect — 7,500 and 9,000 users — each completed end-to-end in under nine months on budgets of £500k–£750k, against tight NHS deadlines.
- Led a three-year M365 implementation for Coventry Building Society (25,000 users, multi-million-pound budget), including full adoption of SharePoint Online across the organisation.
- Programme-managed an on-premises SharePoint and file migration to SharePoint Online for a major reinsurance company, including a new SharePoint Online intranet.
- Oversaw critical Cyber Security and AI initiatives for NHS organisations, enhancing operational resilience and security posture.
- Recovered a multi-year Power Platform development project for a UK government arms-length inspectorate — taken on at risk, stabilised, and returned to confident delivery.
- Programme-managed the migration of legacy Lotus Notes applications to Power Platform for a large international engineering company over a multi-year engagement.
- Joined initially to recover several high-profile, at-risk projects — all successfully resolved — before being appointed Programme Manager.
Founding Partner / Principal Consultant · Tilbury-Watson Associates (Self-employed)
Aug 2015 – Mar 2021 · London · Remote
- Co-founded a software consultancy focused on business development and assured technology delivery for SME clients.
- Scoped and sized diverse software development projects, ensuring sound governance, effective resource allocation, and successful outcomes.
- Acted as account manager, navigating budget constraints while maintaining client satisfaction and project integrity.
Programme Manager – Reducing Reoffending Partnership · Ingeus (Contract)
Jun 2016 – Jul 2017 · London & Birmingham
- Managed technical enablement for the Reducing Reoffending Partnership in collaboration with the UK Ministry of Justice.
- Oversaw multiple workstreams across London and Birmingham, ensuring compliant integration with confidential MOJ data.
- Refocused and recovered the programme workstreams, making them a critical enabler for probation operational efficiency in the Midlands.
Senior Programme Manager – AML · Royal Bank of Scotland (Contract)
Sep 2011 – Nov 2015 · London
- Led delivery of the eFlex CPB AML programme from inception, establishing infrastructure, toolsets, governance, and remote team working practices.
- Managed a portfolio of 40+ projects (£50k–£5m) with cross-functional teams of up to 100 people, including offshore teams in India.
- Addressed FCA Section 166 findings relating to AML compliance, delivering across all workstreams over a four-year programme lifecycle.
- Delivered complex data integration from internal bank systems and external suppliers, defining SLAs/OLAs essential to ongoing system health.
Senior Project Manager · Microsoft Consulting (Contract) — Client: Nationwide Bank
Apr 2011 – Sep 2011 · Reading
- Led a critical, at-risk workstream within the Faster Payments programme, ensuring delivery of Payment Services Directive obligations.
- Led teams of up to 15 FTEs through final delivery, managing senior stakeholder communication and transitioning Microsoft Consulting projects into the client portfolio.
PMO Director (Interim) · Smiths Group plc
Oct 2010 – Feb 2011 · Slough
- Established demand management controls, delivery monitoring, quality assurance, and benefits realisation frameworks for the group PMO.
Programme Manager / Project Office Lead · BG Group (British Gas)
Sep 2008 – Oct 2010 · London
- Led the Global Project Office for the Infrastructure strand of a major IT Transformation programme, managing direct budgets of £1m+ and indirect budgets of £2.5m+.
- Established and led an effective PMO while implementing systemic improvements to programme management and governance practices globally.
- Engaged with the Enterprise Portfolio Office to deliver updated processes and best practice aligned to group standards.
Portfolio Management Consultant · Mizuho Corporate Bank
Mar 2008 – Aug 2008 · London
- Assessed and developed options for improving the bank's MI and planning capabilities at portfolio level.
Project Manager · Lloyds Banking Group (Contract)
Jul 2007 – Feb 2008 · London
- Managed a workstream within the Basel II compliance programme, delivering regulatory change to required standards and timescales.
Project Manager · HSBC Investment Bank (Contract)
Oct 2006 – Jun 2007 · London
- Refreshed the PMO function for the FIERCE Programme and provided hands-on delivery leadership across critical workstreams.
Earlier Career
Legal & General · Project Manager
Dec 2005 – Sep 2006
Implemented MS Project Server across the organisation.
Shell · Release & Development Manager
Mar 2005 – Dec 2005
Managed global enhancement requests and implementation for the PM toolset platform.
Avanade · Senior Manager, Project Management Practice
Apr 2004 – Dec 2005
Delivered projects across banking, pharma, and oil & gas sectors.
Pfizer · Project Manager
Apr 2004 – Oct 2004
Delivered programme management toolset and reorganised PMO function.
DPR Consulting · Head of eCommerce Delivery
2001 – 2004
Led eCommerce delivery across financial services, asset management, and wealth management clients.
Open Business Solutions · Senior Consultant
Jan 1999 – Dec 2001
Delivered technology projects across the international telecoms sector.
Education
- MSc Astrophysics (Merit) · Imperial College London
- BSc Computing Science (2:1) · University of Greenwich
Certifications
- PMP · PMI · Nov 2002
- PRINCE2 Practitioner · Aug 2001